Our Annual Report 2007/08
Community Services Bury’s 2007/08 Annual Report provides you with key information on our services and management team strategy.
Who we are
Community Services Bury provides a wide range of services across Bury, as part of Bury Primary Care Trust.
We work according to the standards and policies which cover all NHS organisations. We aim to deliver quality services, which patients value and which represent good value for money.
Direct feedback from people using our services is always welcome as it helps us understand how we can serve you better.
Our Vision
To be the lead provider of effective and efficient community-based health services, designed around the needs of the people we serve.
Our Values
To focus on patients, deliver meaningful outcomes, be positive, promote team working, value staff, work in partnership and be open and transparent.
Good news stories this year
- Refurbished Cambeck Close to provide an enhanced environment for children and adults with learning disabilities and additional health needs.
- Supported 1,300 people to stop smoking which reduced smoking prevalence to 22%, better than the overall rate in England of 24%.
- Introduced the National Chlamydia screening programme in partnership with Greater Manchester Sexual Health Network RU Clear? Programme to increase availability of screening amongst 16 – 25 year olds.
- Health Trainers helped more than 700 people identify and implement lifestyle changes to improve health and wellbeing.
- The multi-disciplinary Stroke Team won the Service Transformation Award in the North West Health and Social Care Awards 2008.
- Expanded the Community Paediatric Team – which has allowed for extended hours to cover evenings/weekends so children can be treated at home or in appropriate community settings.
- Implemented a Tier 2 COPD Clinic, which supports patients in managing their condition effectively and prevents unnecessary hospital admissions.
- The Community Dental Service conducted a survey of 1,147 fi ve-year-old children in Bury. This will provide invaluable information to support plans to improve dental health in children.
- Established new ‘Clinical Lead’ roles to ensure standards and quality is maintained and developed in practice.
Our priorities for 2008/09
- To implement a system of centralised booking for all therapy services, offering patients a choice of date, time and location for appointments.
- To prepare for the new national Community Contract, to be introduced from April 2009, by developing clearly defined service specifications for each of our 36 services, to be agreed with the PCT Commissioner. These service specifications will provide patients, and those that refer them, with a clear description of the service that they can expect to receive.
- To continue with delivering targeted service improvements in a number of core services.
- To further develop our Orthoptic service, particularly for children and older people, offering an increased range of service provision within a community setting – closer to patients’ homes.
- To plan and implement a successful transition for a range of our urgent care services into the new Moorgate Primary Care Centre.
Children’s services
Health Improvement
- Health Visiting
- School Nursing
- Falls Prevention
- Sexual Health services, including Family Planning & YPAS
- Smoking Cessation
- Health Trainers
Treatment & Care
- Community Paediatric Service (planned expansion to include SaLT & OT)
Health Protection
- Safeguarding Children & Adults
- Looked After Children
Adult's services
Community Services
- District Nursing
- Active Case Management
- Podiatry
- Occupational Therapy
- Nutrition & Dietetics
- Speech & Language Therapy
Learning Disability Services
- Community LD Service
- Cambeck Close short-break service
- Supported Living service
Specialist Services
- Audiology
- Breast Care
- Continence Service
- Coronary Heart Disease Service
- Diabetes Nursing Service
- Orthoptic Service
- Palliative Care Service
- Stoma & Bowel Care
- Stroke Service
- Tier 2 services, including COPD, Pulmonary Rehabilitation & Diabetes
- Tissue Viability
Intermediate & Urgent Care
- Bealey Community Hospital
- Discharge Liaison Service
- Rapid response service
- Walk-in Centres
- QMART (funded nursing care & continuing care assessment/review)
Dentistry
- Dental Access Centre
- Community Dental Service, including Oral Health Promotion Team
Thank you to...
- Audiology: “Excellent service, charming staff, they always do their best to accommodate me with advice & help.”
- Health Trainers: “The Expert Patient Programme has given me a new outlook upon life & what lies ahead… I wish to thank you all for helping me change my life.”
- Learning Disabilities Team: “The Cambeck staff are helpful & friendly. A lovely atmosphere & really homely, my daughter loves coming to stay which means I can relax knowing she’s being well looked after.”
- Smoking Cessation: “My advisor was really helpful & I felt much more positive after speaking with him. I am really grateful for the help in giving up.”
How we spend the taxpayer’s money
The average cost per person (Bury population) is approximately £120 per annum.
Analysis of provider spend by expenditure type
