NHS Bury has a team who are dedicated to resolving issues and helping patients with any difficulties, queries or information requests in relation to NHS services. This team is called the Patient Advice and Liaison Service Team (PALS) and every NHS Trust has one. We can act on your behalf, resolving any problems or issues by liaising with services and other organisations. All information is treated in the strictest confidence.

You can find out more information about the PALS Team here or you can call them on 0800 328 3166. The service is available during normal office hours. At other times you may leave a message and we will call you back, or you can send an email at any time to: bur-pct.enquiries@nhs.net.