Poll

In addition to all the great features available on the basic HealthSpace Account, if your GP has created an NHS Summary Care Record for you then you can register for an advanced HealthSpace account and view your record.

There is more involved in the advanced account registration process. Because the account gives you access to some of your key medical information we need to verify the applicant’s identity before access is granted.

The application process is as follows:

You must first register for a basic HealthSpace account. Go to the web site and follow the onscreen instructions.
Once you’ve registered for a basic account you are eligible to apply for an advanced account.
Follow the on-screen instructions and fill out the application form. You’ll need to print off the completed application form or, if you don’t have access to a printer, make a note of your application number.
You’ll need to get three forms of ID together to proceed with your application - click here to find out which forms of ID we accept – it’s important that you check because we can’t process your application form without the right ID. You will need to make an appointment to visit Bury’s HealthSpace Registration Office which is based at the Patient Advice and Liaison Service, 21 Silver Street, Bury, BL9 0EN. To make an appointment you can contact PALS on freephone 0800 328 3166 (Monday - Friday, 9am - 5pm) or you can email bur-pct.enquiries@nhs.net
However, if you are registered with the following practice, you can go direct to your GP practice and register for an advanced HealthSpace account here:
Greenmount Medical Centre, 9 Brandlesholme Rd, Greenmount, Bury, BL8 4DR
A HealthSpace agent will check your application form and verify your identity using your ID documents. Once this is done the agent will send your forms to the HealthSpace processing office and hand you a leaflet containing more information along with a secure log-in card. You’ll need to keep the card safe as you’ll need it to complete the registration process, and also every time you log in to HealthSpace to view your Summary Care Record.
The HealthSpace processing office then makes final checks of your form and creates your account. Once this is done you will be sent a confirmation letter and activation code through the post, usually within 2-4 weeks. The letter will explain how to complete your registration.

If you don’t receive your activation through the post four weeks after visiting the Registration Office, please let us know by:

Visiting www.healthspace.nhs.uk and clicking on the ‘Feedback’ link at the top right of the screen. Be sure to include your full name, address, date of birth and details of where you visited the HealthSpace agent (i.e. Bury PALS HealthSpace Registration Point, Carne House).
Calling the HealthSpace customer support line on 0845 3 665 665.