How is my confidentiality protected?
Everyone working for or on behalf of the NHS is bound by a common code of conduct to respect your confidentiality and keep all information about you secure. In addition to this, the NHS has published a Care Records Guarantee for England. This says how the new Care Records Service will collect, store and allow access to your electronic records, and your options to take part in the service. The NHS Care Records Service uses the strongest national and international security measures available for storing and handling your information.
In every NHS organisation there are people whose work is dedicated to ensuring the security and confidentiality of your information. These include the Data Protection Officer who is responsible for the organisation's registration with the Information Commissioner under the Data Protection Act . In addition, every NHS organisation has a Caldicott Guardian, appointed by the Chief Executive and responsible to the Board. For advice on how to contact the right person for any enquiry you may have please contact the Patient Advice and Liaison Service who will be able to direct you.